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Adobe Media Encoder is not installed, but it is

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So I just bought Creative Cloud and have just started to try to figure out how to use After Effects today.

 

I have imported a movie and added some text animations, and I am trying to export the video to the Media Encoder but I keep getting the following error.

 

AEGP Plugin AEDynamicLInkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.apps . ( 5027 :: 12 )

 

After I click "OK" I get the next message:

 

AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder. ( 5027 :: 12 )

 

So I really don't know what do because I have just started using After Effects but I would like some input on how to fix it because I would be able to like to export a video at some point.

 

The Render Engine is installed but whenever I try to open it nothing happens but After Effects opens again. At one point I had four After Effects open at once and didn't realize it.

 

If it matters, I did install the CUDA plugin.

 

So if anyone could give me some information or support on this matter I would greatly appreciate it.

 

Thanks.


8 hours to render a less than 1 GB video in H264?

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This hasn't been a problem until ME & Premiere CC 2018, but rendering anything in H264, even with recommended presets for YouTube, Facebook, etc. is taking astronomically longer than before. Even when using almost all of my 16 GB of RAM, I've got an 8 hour render time on one video estimated at about 700 MB. Previously this would have taken maybe 1.5-2 hours max. I've got software that automatically dumps my caches and clears up RAM when needed, but it doesn't seem to have an effect on Media Encoder or Adobe.

 

Anyone have a work around other than encoding in Quicktime?

 

System:

 

  Model Name: MacBook Pro

  Processor Name: Intel Core i7

  Processor Speed: 2.2 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

 

CC 2017 Media Encoder Won't open

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Media encoder won't open, it says "Adobe Media Encoder has encountered an unexpected error and cannot continue"

Please I need to resolve this issue ASAP! thanks! 

 

I already uninstalled and re-installed, I am working with a MacPro and Mac OSierra

 

Screen Shot 2016-11-03 at 10.57.01.png

Mpeg2 file aspect ratio is incorrect all of a sudden

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I have been using Media Encoder for years to encode mpeg2 720x480 (square and non-square) footage in.  All of a sudden it doesnt correctly identify the aspect ratio.  It says the source is 540x480.  I have tried to Interpret footage to change it, but it doesnt accept the new change.  It's cropping the video because it thinks its 540 instead of 720 so I'm losing about a third of the field.  Is this a new bug that it doesnt understand mpeg2 video anymore?  I'll add that these are.mpg extensions as well.

12 Bit DNxHR

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This was mentioned in the AE forum but was never answered. On the Avid site DNxHR HQX and 444 are both listed as 12 bit yet in both AME and After Effects as mov or MXF they are 10 bit. Is this an error and they are actually 12 bit or have Adobe somehow managed to engineer their own 10bit version of DNxHR? If so when can we expect a 12 bit version? On the Windows side of things we are severely lacking in 12 bit codecs for sending VFX shots for colour grading.

 

Link to Avid DNxHR spec DNxHR Codec Bandwidth Specifications

NVidia GPU-accelerated H264-encoder plugin 1.12, ready for public testing

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!!!! Disclaimer: NVENC-export is third-party software that is not supported by either Adobe or NVidia. It comes with no warranty -- use at your own risk.

 

nvenc_export is a NVidia GPU-accelerated H264/HEVC export-plugin for Adobe Premiere.  It is a "proof-of-concept" that provides quick encode times by offloading the computationally intensive video-encoding operation to the NVidia GPU's dedicated hardware block NVENC.
Compared to high-quality software encoder such as x264/x265, NVENC currently produces inferior visual quality and compression efficiency.  However, due to the nature of fixed function hardware, it does offer significantly faster encode times than software alone, with significantly less power consumption.  The speed advantage is helpful for turning out many draft-quality videorenders quickly.

 

Download link: <nvenc_export 1.12 (Nov 20, 2016)>

 

Programmers who are interested in modifying nvenc_export, source-code link: <nvenc_export 1.12 src (Nov 20, 2016)>

 

 

Minimum hardware requirements:
(1) NVidia Kepler GPU
    (a) for H264 4:4:4 support: Maxwell Gen1 (GTX750) or newer
    (b) for HEVC 4:2:0 support: Maxwell Gen2 (GTX950) or newer
    (c) for HEVC Main10/4:4:4 support: Pascal (GTX1050) or newer
(2) AMD or Intel CPU with SSSE3 instruction support (virually anything newer than 2008)

 

 

Minimum software requirements:
(1) Adobe host applicaition: Adobe Premiere Pro CS6 or Adobe Premiere Elements 14
(3) Windows 7 SP1 (64-bit)
(4) Microsoft Visual C++ 2013 Software Redistributables (download this from Microsoft)
(5) NVidia Geforce driver 368.81 or newer (Aug 2016)
(6) for AAC-audio support, you must separately download NeroAacEnc from www.nero.com
(7) for FLAC-audio support, you must separately download the command-line version of FLAC from (www.xiph.org/flac)
(8) for multiplexer support, you must separately download TSMuxer, MP4BOX, and MKVmerge

 

 

Installation:
You will need administrator privileges to install nvenc_export, because you must copy the plugin file nvenc_export_112_sse2.prm into the installation dir of your Adobe application.

For Adobe Premiere Pro CS6 or CC:
(1) On your system, locate the installation-directory for Premiere Pro CS6.
  Usually, this is C:/Program Files/Adobe/Adobe Premiere Pro CS6
(2)  Copy the included file Plug-ins/Common/nvenc_export_112_sse2.prm
  to <installation dir>/Plug-ins/Common/

* To use nvenc_export in Adobe Media Encoder, You must also copy *.prm file to the same directory ("Plug-ins/Common/") in your Adobe Media Encoder installation-dir.

 

For Adobe Premiere Elements 14:
(1) On your system, locate the installation-directory for Premiere Elements 14.
  Usually, this is C:/Program Files/Adobe/Adobe Premiere Elements 14
(2)  Copy the included file Plug-ins/Common/nvenc_export_112_sse2.prm
  to <installation dir>/Plug-ins/Common/

(Older versions of Elements are supported, see the readme.txt file for additional files to copy.)

-> To choose the NVENC-plugin in Media Encoder,
   in the export/format-menu, select<NVENC_export 1.12(sse2)>

 

Warning!!!: do not copy nvenc_export_112_avx2.prm into this directory, unless you are certain your CPU is recent enough to support AVX2!  If your CPU does not support AVX2, Premiere will *CRASH* at startup (until you remove this file from this dir.)

 

 

Known Limitations/problems:
(1) nvenc_export is "beta-quality" software... it is loaded with bugs.
(2) Audio/video is out-of-sync when lookAhead feature is used with HEVC.  (H264 should be ok.)
(3) TSMuxer has problems with HEVC-video (dropped frames, stuttering video, etc.)
     If exporting to HEVC, use MKV instead.
(4) Audio codec support is limited to PCM, FLAC, and AAC
(5) nvenc_export cannot export HDR-video (HDR10, DolbyVision).  Although it now supports HEVC Main0 profile (which is capable of carrying HDR video), this plugin was built using the Adobe CS6 SDK (2012), which predates HDR10 & Dolbyvision. (nvenc_export has other problems, too.  See readme.)
(6) Memory leak inside the plugin.  Over successive export operations, nvenc_export slowly consumes more GPU VRAM.  (Quit and restart Adobe Premiere; that should be enough to release the leaked VRAM.)
(7) HEVC-bitstreams are missing the video usability info (VUI) block and user-SEI (generated by nvenc_export.)  The VUI contains the video's colour-description (color-space characteristics), and the user-SEI lists the encoder-settings in effect.
(8) If the GPU-configuration of your PC changes in any way (i.e. upgrade to new card, or add/remove existing video-card), any saved encoding-presets that you created with your old setup may cause nvenc_export to crash at startup.  Avoid this by deleting *ALL* of the old nvenc_export encoding-presets.

 


Revision history:
1.12 (Nov 2016) - update to NVENC 7.0 API
⦁ Separate the AVX/AVX2 optimizations from the baseline codebase.  nvenc_export is now compiled for 3 CPU-architectures: SSE2, AVX, AVX2.  Before, nvenc_export 1.11 was only compiled for AVX2, and would *CRASH* if the host-CPU lacked AVX capability.
The "SSE2" build runs on the widest array of processors (though it still requires SSSE3 instruction set suport.)  The AVX and AVX2 offer more optimized YUV-repacking and RGB2YUV conversion routines (these operations run entirely in software on the host-CPU).  In most cases, the Adobe videorender or the GPU-encoding is the speed-bottleneck, so the AVX/AVX2 builds won't offer faster encode (though perhaps reduced CPU-utilization.)
⦁ Add HEVC Main10, FREXT profiles (for Pascal GPU):   10bpp, 4:4:4
⦁ Add new NVENC configuration items exposed by NVENC 7.0:  enableLookAhead, temporalAQ, EnableNonRefP, strictGOPTarget
⦁ Add FLAC-audio support (requires third-party download from www.xiph.org/flac)
⦁ For 5.1 (surround) audio output, make channel-swapping a user-controlled checkbox 'audio51_swap'.  (This is only required for CS6 and Elements 12.)
⦁ In h264 bitstreams, fix dropped user-SEI message (which lists the user's encoder-settings.) [Change nvencoderconfig settings from disabled to enabled: aud_enable, sei_BufferPeriod, and sei_PictureTime]
⦁ Fix some PrPixelFormat autonegotation problems. Premiere Elements 15 no longer provides 4:2:0 or 4:2:2 YUV-video, so nvenc_export will request 4:4:4 YUV. 
⦁ Remove RGB video from PrPixelFormat autonegotiation.  (User still has option to manually force Adobe to output RGB-video, by enabling the checkbox 'forced_PrPixelFormat'.)
⦁ Export operation now generates a debug *.log file
⦁ Fixed some problems with user-interface dialog-boxes failing to refresh properly in response to a change to a dependent setting.
⦁ Allow some user command-line arguments to be passed to third-party tools.  (Note, cannot override the default arguments that are already put there by nvenc_export.)

 

Message was edited by: Nvenc Tester

How to create a ProRes 422 6k to 4k UHD Ingest Preset for use in PR CC 2018

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Inside Premiere Pro C 2018 on my iMac PRO I would like to do the following:

 

Create and add and Ingest Preset from the Project Settings Dialog box.  My understanding is I need to create this preset in ME and then import it into PR.

 

My source files are CinemaDNG 5760x3240

 

I want to create an Ingest Preset for PR that will allow me to convert the source files to 3840x2160 ProRes 422.  Essentially it's a large proxie to work with.

 

Where I've been hitting a wall for the last 2-3 hours is I cannot find a way in ME to create anything ProRes.

 

Hopefully I'm describing this correctly and I have definitely searched YouTube, Adobe and other sources top to bottom.  I'm not lazy... bleary eyed at the moment but not lazy.

 

What am I missing other than experience with ME?  Answers or pointing me to a better resource would be appreciated very much.

 

Thanks in advance!

 

Robert

Adobe Media Encoder EXPORT ERROR: Unable to create audio renderer

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Hey guys,

 

Very frustrating problem that I have been working on for hours and searching for a solution to, but with no avail.

 

THE PROBLEM:

As of July 27, 2016 when I last updated Adobe Media Encoder/Premiere, often when I export long videos (longer than 30 minutes-ish) via Adobe Media Encoder, my export fails and I get this error:

 

- Encoding Time: 00:19:30 [<------ this time is almost always different on each export-even if it is the same video that I am exporting]

08/08/2016 12:38:55 AM : Encoding Failed

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Export Error

Error compiling movie.

 

Export Error

 

Unable to create audio renderer.

 

Writing with exporter: H.264

Writing to file: /Users/nathanieldodson/Desktop/03_FOR_PUBLISH.mp4

Writing file type: H264

Around timecode: 00;00;00;00

Component: H.264 of type Exporter

Selector: 9

Error code: 6

 

If I try to export in Premiere Pro, it freezes at 0% and I have to force quit the application. Please help, my business is reliant on videos getting exported in a timely fashion and this problem has just cropped up after 5+ years of using Premiere/AME. Any information/suggestions would be greatly appreciated.

 

MY COMPUTER:

I have Macbook Pro (Retina, 15-inch Mid 2014) running OS X El Capitan

Processor: 2.5GHz Intel Core i7

Memory: 16GB RAM

NVIDIA GeForce GT 750M 2048MB

 

I am running a 4k monitor off the Macbook.

 

Again, I have never had this issue even once, but since July 27th, 2016 I have had this error over a dozen times.

 

SOLUTIONS:

I managed to get one 65 minute video to export a week ago by entering the Preferences of Adobe Media Encoder and unchecking "Import Sequences Natively", but after being able to export that project, the problem persists with new videos I am trying to export.

 

I have seen others talking about changing the name of the .prproj file and removing and special characters. That didn't help my case.

I have seen others talking about changing the name of the sequence being exported and removing special characters. That didn't help in my case.

I have seen the suggestion of deleting audio clips one at a time and undoing the delete to correct the problem. That didn't help in my case.

 

I did just remove the "03" from my "Output File" name (changed "03_FOR_PUBLISH.mp4" to "_FOR_PUBLISH.mp4") and as of writing this post it's gotten 47+ minutes deep in the encoding process. I'm skeptical that it will complete until I see it actually complete. Too many times setting AME to work only to return the next morning and realize nothing was exported or encoded.

 

MY PLEA/DEMAND:

Adobe, please give us the solution to this problem. All of these file naming changes and deleting audio "solutions" feel like duct tape solution at best.

 

I have entirely lost faith in Adobe Media Encoder doing its job. I feel like I'm hoping for a miracle each time I need to export a video (2-3x a week) and that really stinks.

 

I pay my Adobe bill every month to have access to the greatest suite of design, video, and development applications known to man, not to fuss with a gimmick problem in the Media Encoder. Adobe, please respond to my question, please provide a solution, and please provide a long-term correction to this very frustrating problem.

 

Thank you.


problem with concurrent encodings?

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A couple of times now, I have been exporting multiple sequences from PP to Encoder, and the second sequence has ended up with glitches (skipped sections, for instance) requiring re queueing from PP and re encoding.  I'm wondering if this could be due to the my system not being hardy enough to handle parallel encoding.  I know I can tell it not to encode in parallel, but if this is not causing the problem, I rather like the feature.

 

I have a Macbook Pro Mid 2015

2.8 GHz Intel Core i&

16 GB memeory

Graphichs car AMD Radeon R9 M370X 2 GB

 

Thanks!

Katie

Problemas con Media Encoder y Dynamic Link

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Hola, tengo Adobe CC 2018

Desde After Effects envío un video para renderizar al Media Encoder y queda buscando el dynamic link y de alli no sale.
Alguien me puede ayudar con esto ??
Gracias !!

 

-------------------------------------------------

Hi, I have Adobe CC 2018
From After Effects I send a video to render in Media Encoder and its searching for the dynamic link and it doesnt advance, therefore it doesnt render.
Can someone help me with this ??
Thank you !!

Timelapse export issues through media encoder 25fps

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I have a timlapse brought in as an image sequence that upon trying to export through media encoder, only exports one still frame.  When I export directly from Premiere everything is fine.  Is this a known issue or is there a setting in Media Encoder I need to hit?

media offline in media encoder

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Hello

I'm trying to export a premier cc sequence via adobe media encoder and somehow it tells me on ME that the rushes are offline.

I tried to clean the media cache both from premier and ME but it didn't help.

Waiting for your reply

regards

Ariel Tamir

Horizontal scratch lines flashing on video after export

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I've been having an Media Encoder and Premiere issue where every few exports, small scratch-like glitch lines flash on the final video output (they don't appear on the timeline, but I can see them in the preview during export and in the final file). They come on and off throughout the video (see image below).

 

I'm working on a Mac (Os X El Capitan 10.11.16) using 4k footage on a 1080 sequence, exporting 1080p. Exports are H.264 and the glitches occur both with "Match Source - High Bitrate" and "YouTube 1080p". Both Premiere and Media Encoder are up to date version wise.

Screen Shot 2018-02-27 at 4.52.47 PM.pngScreen Shot 2018-02-27 at 4.52.58 PM.png

Screen Shot 2018-02-27 at 4.51.47 PM.png

Is there a solution to this other than crossing my fingers?

 

 

Thanks,

Kenzie

Codecs changing file demensions after encoding

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Quick rundown of the situation;

 

A client of mine is a minor league hockey team. They recently got a bunch of LED screens installed around the arena that they use to run sponsor ads throughout the game. One of these LED screens is a half ribbon running around half of the arena underneath the suites and has a resolution of 12288PX by 64PX. The client is requesting h.264 exports as everything else produces file sizes too large that cause their systems to lag. However, whenever I attempt an h.264 export, it compresses the file in a way that causes the file to be shrunk/ and adds black bars to the top and bottom of the video.

 

Anyone have any solutions that will allow me to get smaller file sizes without running into this problem where these black bars are sandwiching the actual content?

 

Thanks in advance!

Media Encoder won't launch on Windows 7 machine

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I'm on a PC running Windows 7. Up until 3 days ago I was working with After Effects and Media Encoder just fine. Now Media Encoder won't launch for anything. I've already tried the following:

1. Deleting the contents of the temp file

2. Updating Media Encoder through CC

3. Uninstalling AME and CC apps

4. Running the CC Cleaner tool

5. Tried deleting the SLCache file mentioned in other posts. Nada.

6. Created a batch file to delete that file and open AME, nothing.

 

I should also mention that I do not even get an error message. I tried watching the Task Manager and Process for AME to show up, but nothing ever fires.

 

I'm all out of ideas. I have a bunch of videos that are stupid AVIs that I gotta get encoded to mp4s. I've search these forums and people all have this issue? What's the deal? Are there other programs available that can do this?

 

My PC Specs:

Dell Precision 7510

Windows 7 Professional Service Pack 1

8GB RAM

64GB Storage free

Intel Core i7

64-bit

Nvidia Quadro M1000M


Issue with AE and AME -- Dynamic Link?

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I am using After Effecs CC and I am trying to open the .aep file in Adobe Media Encoder CC (to export as a MPEG file).  I am getting an error stating: "Could not connect to Adobe After Effects.  Please verify that Aobde After Effects and Adobe Dynamic Link components are installed". 

 

I have both AE and AME open and running.  In the menu for AE I have the Dynamic Link menu available.  However, when opening the .aep file in AME I always get this error.

 

-Dave

PS CC 2017 can't render video via AME

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Hi guys.

My system is Mac OS Sierra.

Photoshop 2017 cc. and I can't render my 20s video. always shows as below!!

(I also opened AME, drag the PSD file in it, and it exports to a MP4 with a still image instead of a video I wonder why..)

Thank you!

 

Screen Shot 2018-03-02 at 1.03.53 AM.png

Audio channels duplicated when adding TC track and re-timing

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I'm getting a very strange issue when re-timing some content and adding TC through AME.

 

My current workflow is:

 

  1. Add HD ProRes 422 HQ 23.98fps file with no TC and 8chs audio (1-6 - 5.1, 7-8 - 2.0) to Media encoder
  2. Interpret the footage as 25fps
  3. Add my custom preset which adds a TC track (not BITC) and exports as is (ProRes 422 HQ, 25fps, 8chs audio)

 

Within the preset the audio is set up as 8 streams of mono audio (each mapped to the correct source channel) but on the outputted file the 2nd channel of audio (in this case the front right of the 5.1) gets duplicated across channels 3-8. The audio of the source file is 8 individual tracks - but if I use a source where chs 1-6 are separate tracks but chs 7-8 are a stereo pair then the outputted file has channel 2 duplicated across chs 3-6 and the stereo pair is taken across correctly.

 

This issue only occurs when I add TC and interpret the footage as 25fps simultaneously. I've run test files through where I only do one or the other and don't get any issues.

 

I'm using Media Encoder CC version 12.0.1 (build 64)

 

Can anyone tell me why this is happening and how I can resolve it?

 

Thanks,
Ash

"Preparing Audio" now happens before each encoding file....causing seriously slow encodes as a result!

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I am hoping someone can tell me what I am doing wrong.

 

Since the 2014 update to Adobe Media Encoder I have noticed that, whether I am encoding for the web or DVD or BluRay, Adobe Media Encoder "Prepares Audio" first.  This has significantly increased the encoding time for each source and is really beginning to hack me off.  It was fine before, why is it now suddenly something I am having to deal with?  As far as I know I am doing nothing differently.

 

I should mention that the source is a sequence direct from a Premiere Pro CC2014 Project.

 

If someone can shed any light on this then I'd be really grateful!

 

Cheers

Using Media Encoder for exporting video to You Tube

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I have started down the track of Media Encoder to try and resolve the slow loading of my H.264 video in YouTube
All articles I have read lean toward moving the moov atom to the front of the video file, as the video creation software I have used does not provide for this I have tried to use AME
However the only result I get from AME is that the file once prepared for YouTube is larger and when uploaded takes even longer to load.

 

 

Any ideas greatly appreciated as a newbie my knowledge of any of these processes is limiting my ability to resolve the problem

 

Thank you in advance

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