I'm getting a crash when I try to import AVI files containing AC3 audio with more than 2 channels. Importing the audio separately works. Importing the same audio in an MPEG video works. Importing the same video in an AVI with 2 channel AC3 works but 3, 4, 5, and 6 channels (5.1) all crash. Same results with different files with the same combination of formats. Video is H264.
System has a clean install of the latest AME and Premiere Pro CC 2015 under Windows 7.
The error message provides the following information.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 9.0.1.29
Application Timestamp: 55ab5732
Fault Module Name: ImporterHost.dll
Fault Module Version: 9.0.1.29
Fault Module Timestamp: 55ab348f
Exception Code: c0000005
Exception Offset: 00000000001266a8
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b55f
Additional Information 2: b55fe630cc1ec4c8e2546cf45190a8eb
Additional Information 3: 014e
Additional Information 4: 014ef3d5e63dacd2af5300c4603a09d0
Is this an unsupported combination or a known issue?